What we're looking for

Marshmallow Laser Feast (MLF) is seeking a Systems & Infrastructure Lead to join our dynamic team. We’re looking for someone with a passion for systems, technology, and the desire to be part of a team delivering world-class experiential work. This is a mid-level, hands-on role focused on building, maintaining and optimising the technical foundations that underpin the company's activity.

You will take ownership of core systems and processes across the studio, ensuring they are robust, efficient, well-documented and scalable. Working closely with creative, technical and production teams, you will help establish best practices, strengthen infrastructure and streamline the workflows that support development and delivery.

Responsibilities

Studio Systems, Processes & Infrastructure

• Maintain, build and implement efficient systems for internal operations, identifying bottlenecks and introducing improvements to reduce friction and increase productivity.
• Stay current with emerging AI tools, large language models and automation technologies, evaluating their practical application across studio systems and workflows.
• Monitor and manage system health, ensuring uptime, stability and reliable performance across all in-studio environments.
• Oversee, maintain and continuously improve the studio’s technical infrastructure, including networks, NAS, servers, render farm, backup workflows, demo spaces and internal IT systems.
• Map, refine and document core studio processes: from asset management to machine setup, deployment workflows, and render procedures. Ensuring clarity, consistency and long-term scalability.
• Ensure all infrastructure follows best-practice standards for security, redundancy, organisation, data hygiene and maintenance — including compliance with GDPR and UK data protection legislation.

Asset, Data & Workflow Management

• Define and maintain structured digital asset management practices, including folder structures, naming conventions, backup cycles and versioning workflows.
• Ensure project assets (digital and physical) are consistently organised, traceable and deployment-ready across their entire lifecycle.
• Manage and optimise the studio’s digital storage ecosystem, including NAS, cloud storage and local machines, ensuring thoughtful capacity planning and efficient usage.

Operational Support & Systems Troubleshooting

• Provide technical support to the internal team, resolving issues quickly while helping establish preventative measures to reduce future failures.
• Develop or refine tools, scripts or automations that enhance workflow efficiency across teams.
• Uphold documentation standards across equipment, systems, processes and infrastructure.

Project & Touring Systems Support